Your data is important to us. That's why we've raised our privacy and adapted it to the requirements of the EU's General Data Protection Regulation.
Personal information collected by us includes:
Your first name, last name, e-mail address, telephone number and address;
Credit card information (type of credit card, credit card number, name of the cardholder, expiry date and security code);
Information about the guest's stay, including arrival and departure dates, special requests, service requests (including room requests, equipment or other services requested);
Information that you provide regarding your marketing preferences or when participating in surveys, competitions and promotional offers;
You can always choose which and whether you want to share personal information with us. If you do not want to share certain information with us, then certain transactions with us may be affected.
When you use our website, we also automatically collect information and some of it is personal information. This includes data such as language settings, IP address, location, device settings, device operating system, access times, queried URLs, browser information, operating system, visit result (visitor or booker), browsing history, previous bookings, user number of the booker, Type of data viewed.
We use personal data transmitted to you via our website, via email or phone to send you requested offers, to confirm bookings, to provide exemplary customer service, to provide convenient access to the website and to you in the best possible way To submit service offers. In addition, your personal information will help keep you up to date on the latest product and service offerings, special offers and other developments, and to query your satisfaction. If you are not interested, you can let us know at any time.
Hotel Schwärzler GmbH takes the protection of your personal rights very seriously and assures you that your data will not be sold or lent to third parties. The Hotel Schwärzler GmbH is part of a family-run Vorarlberg hotel and restaurant group with the following companies: Hotel Schwärzler GmbH, Bregenz, Vorarlberg, www.hotelschwaerzler.at Hotel am Garnmarkt GmbH, Gotzis, Vorarlberg, www.hotelamgarnmarkt.at Hotel Lagant GmbH, Brand, Vorarlberg, www.lagant.at Hotel Scesaplana GmbH, Brand, Vorarlberg, www.scesaplana.at Hotel Schwärzler GmbH, Gargellen in Montafon, Vorarlberg, www.mateera.at Brandnertal Gastronomie GmbH, Brand, Vorarlberg (www.frööd.at, www.goona.at) This hotel and restaurant group uses a shared address file. Your address data will be processed solely for the purpose for which you provided us with your data. In order to be able to offer you an exemplary service, Hotel Schwärzler GmbH may pass on your personal data to companies that work for Hotel Schwärzler GmbH in order to deliver products and services on behalf of Hotel Schwärzler GmbH. Specifically, these companies can help us process information, make guestbooks or requests, deliver products, manage and maintain customer data, or conduct customer satisfaction surveys. All our contractual partners have committed themselves to the privacy-compliant handling of your transmitted data. You take all organizational and technical measures to protect your privacy and your privacy. Your data will be forwarded if required by law.
PROTECTION OF YOUR PERSONAL DATA
Hotel Schwärzler GmbH takes precautions, including administrative, electronic and physical procedures, to protect your personal information from loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction. To ensure the security of your personal information, these policies and information are shared with all relevant employees.
DATA STORAGE / DATA PROCESSING / DATA DELETION / INFORMATION RIGHT / CONTRACTUAL RIGHT / COMPLAINT / RIGHT TO DATA TRANSMISSION
The data provided to us will only be stored until the purpose for which they have been entrusted to us is fulfilled and then deleted immediately. If legal storage periods are to be observed, these are complied with. If you no longer agree with the storage of your personal data, we will delete the stored data on your instructions. If your personal data has changed, we will correct it according to your information. Declarations of consent, which you have given to Hotel Schwärzler GmbH regarding the processing of personal data, can be revoked at any time. However, such revocation does not apply to such types of data processing, which are required by law. You have a right to information and also a right to transfer data concerning your personal data.
The website of Hotel Schwärzler GmbH uses Google Analytics, Google Conversions Tracking and Google Remarketing. These are services of Google Inc., United States ("Google"). Google uses "cookies", which are text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage.
Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will never associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly. However, please be aware that if you do this you may not be able to use the full functionality of this website.
Even when using Google Maps, device-specific data, location data, IP addresses (log files), information about cookies are transmitted to Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. The data collection and storage can be objected to at any time with effect for the future. For more information, visit the Google website: http://www.google.com/intl/en/privacypolicy.html
Disabling Google Ads::
http://www.google.com/ads/preferences or http://www.google.com/privacy_ads.html
USING SOCIAL PLUGINS
The website of Hotel Schwärzler GmbH uses plugins from the following social networks:
Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo.
Youtube, which is operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA ("YouTube"). The plugins are marked with the YouTube logo.
Instagram.com, which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo.
If you access our website via a website in which one of the aforementioned social plugins is integrated, your browser establishes a direct connection to the respective servers. Therefore, we have no influence on the extent of the data, which are collected with the help of the plugin and therefore inform you according to our knowledge: By integrating the plugin, the respective platform receives the information that you have accessed the corresponding page of our website. If you are logged in to this platform at the same time, the platform can assign the visit to your social media account.
If you do not want one of these platforms to collect data about you via our website, you should log out of Facebook / Instagram / YouTube before visiting our website.
If you would like to receive the newsletter offered on the website, we need a valid email address from you and information that allows us to verify that you are the owner of the specified email address or that the owner agrees to receive the newsletter , By registering for the newsletter, we will store your IP address, name and date of registration. The sole purpose of this storage is to prove that a third party misuses an e-mail address and logs in without the knowledge of the person entitled to receive the newsletter. Your consent to the storage of the data, the e-mail address and their use for sending the newsletter can be revoked at any time. The revocation can be made via a link in the newsletters or by notification to the contact options below.
You have the right to complain to the Data Protection Authority. We will be happy if you contact us directly at the contact below and we will try to meet your request.
DECLARATION OF CONSENT OF THE USER